Privacy Policy

1. Introduction

SUPERCLICK LLC ("Superclick," "Company," "we," "us," or "our") operates this website and provides professional technology and digital business services, including website development, software development, mobile application development, game development, CRM support, technical support, eCommerce solutions, and related IT services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a quote, use our services, communicate with our team, or otherwise interact with SUPERCLICK LLC.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that is reasonably necessary to respond to inquiries, provide services, manage projects, support customers, improve our website, and operate our business.

3. How We Use Your Information

SUPERCLICK LLC uses personal information for legitimate business purposes, including:

• Responding to your inquiries, quote requests, and service questions.
• Providing website development, software development, app development, game development, CRM support, technical support, eCommerce solutions, and related IT services.
• Preparing proposals, estimates, service agreements, invoices, and project documentation.
• Managing client relationships, project communication, service delivery, and customer support.
• Sending service updates, appointment reminders, billing notices, account notifications, support responses, and project-related communications.
• Improving our website, services, user experience, internal processes, and business operations.
• Preventing fraud, abuse, unauthorized access, security incidents, or misuse of our services.
• Complying with legal, tax, accounting, regulatory, and contractual obligations.
• Protecting the rights, property, safety, and security of SUPERCLICK LLC, our clients, users, and others.

4. SMS/Text Message Communications

SUPERCLICK LLC may send SMS/text messages only to customers, prospects, clients, and business contacts who voluntarily provide their phone number and give consent to receive SMS messages from us.

Types of SMS Messages

• Customer support responses.
• Service and project updates.
• Appointment or meeting reminders.
• Quote, proposal, or inquiry follow-ups.
• Billing, invoice, or account notifications.
• Important business communication related to requested services.

Message Frequency, Rates, Help, and Opt-Out

Message frequency may vary depending on your inquiry, project, account, appointment, or support needs. Message and data rates may apply depending on your mobile carrier and mobile service plan.

You may opt out of SMS/text messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. For assistance, reply HELP, email us at support@superclicktech.com, or call 213 839 3439.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services from SUPERCLICK LLC.

5. How We Share Information

SUPERCLICK LLC does not sell personal information. We may share limited information only when necessary to operate our business, deliver services, comply with law, or protect our legal rights.

• Service Providers: We may share limited information with trusted vendors who assist with hosting, payment processing, analytics, CRM, email delivery, SMS delivery, customer support, security, and business operations. These providers are not permitted to use personal information for their own marketing purposes.
• SMS Data Protection: Mobile phone numbers, SMS consent, and mobile opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.
• Legal Compliance: We may disclose information if required by law, subpoena, court order, regulatory request, or legal process.
• Business Protection: We may disclose information to prevent fraud, investigate misuse, enforce agreements, or protect our rights, users, customers, systems, and services.
• Business Transfers: If SUPERCLICK LLC is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, analyze traffic, remember preferences, and enhance user experience.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

• SSL encryption where applicable.
• Restricted access to personal and project information.
• Internal confidentiality practices for employees, contractors, and service providers.
• Reasonable security tools and procedures to protect our website, systems, and client data.
• Data minimization practices to collect only information reasonably necessary for business purposes.

Although we take reasonable steps to protect information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, manage business records, resolve disputes, comply with legal obligations, enforce agreements, and protect our rights.

When information is no longer needed, we may securely delete, anonymize, or archive it according to our data retention practices.

9. Your Privacy Rights

Depending on your location, you may have certain rights under applicable privacy laws, including the right to access, correct, delete, or restrict the use of your personal information.

• Access: You may request access to the personal information we maintain about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of certain personal information, subject to legal and business requirements.
• Opt-Out: You may opt out of marketing emails or SMS messages at any time.
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your privacy rights, please contact us at support@superclicktech.com. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

Our website and services are intended for business users and individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child without proper consent, we will take reasonable steps to delete it.

11. International Data Transfers

Your information may be processed or stored in the United States or other locations where our service providers operate. By using our website or services, you understand that your information may be transferred to countries that may have different privacy laws than your country of residence.

12. Client Data and Confidential Information

Clients may provide project files, technical documents, website access, software credentials, CRM access, screenshots, or other confidential business information for service delivery. SUPERCLICK LLC uses such information only for the purpose of providing requested services, support, development, troubleshooting, testing, or related business activities.

Clients are responsible for ensuring they have the legal right to provide any data, documents, files, credentials, or third-party information submitted to SUPERCLICK LLC.

13. Third-Party Links and Services

Our website may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, legal requirements, or privacy practices. When we update this Privacy Policy, we will revise the effective date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy, need support, want to exercise your privacy rights, or need assistance with SMS communications, please contact us: