Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a legally binding agreement between you, whether personally or on behalf of a business entity ("Client," "you," or "your"), and SUPERCLICK LLC ("Superclick," "Company," "we," "us," or "our").

By accessing our website, requesting a quote, submitting project information, communicating with our team, approving a proposal, making a payment, or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website, submit information, request services, or engage SUPERCLICK LLC for any project or business service.

2. About SUPERCLICK LLC

SUPERCLICK LLC provides professional technology and digital business services, including website development, software development, mobile application development, game development, CRM support, technical support, automation, IT consulting, eCommerce solutions, and related digital solutions.

Any services provided by SUPERCLICK LLC may be subject to a separate proposal, invoice, statement of work, service agreement, project scope, or written arrangement. If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control for that specific project.

3. Services and Scope of Work

SUPERCLICK LLC provides services based on the agreed project scope, proposal, quote, invoice, or written communication approved by the Client. The scope of work may include planning, design, development, testing, deployment, support, maintenance, consulting, troubleshooting, or related business technology services.

4. Client Responsibilities

The Client is responsible for providing accurate, complete, and timely information required for project completion. This may include business details, content, images, branding assets, login access, technical documentation, third-party account access, approvals, feedback, and payment information.

• You must ensure that all materials provided to SUPERCLICK LLC are legally owned by you or that you have proper permission to use them.
• You are responsible for reviewing and approving project deliverables, content, designs, features, and final outputs.
• You must provide timely feedback, approvals, credentials, and requested information to avoid project delays.
• You are responsible for maintaining your own backups unless backup services are specifically included in the project scope.
• You must not use our services for unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized purposes.

5. Payments, Billing, and Invoices

Fees, payment schedules, deposits, milestones, and billing terms will be stated in the applicable proposal, invoice, service agreement, or written communication. By approving a project or making payment, you agree to pay all applicable charges for the selected services.

• Deposits: Some projects may require an upfront deposit before work begins.
• Milestone Payments: Larger projects may be billed in stages based on agreed milestones.
• Recurring Services: Monthly, retainer, hosting, support, or maintenance services may be billed on a recurring basis.
• Late Payments: Late or unpaid invoices may result in project delays, suspension of services, restricted access, or additional collection costs.
• Taxes and Fees: The Client is responsible for applicable taxes, transaction fees, bank charges, currency conversion fees, or payment processor fees where applicable.

SUPERCLICK LLC may suspend or pause work if required payments are overdue, disputed without valid reason, reversed, charged back, or otherwise unpaid.

6. Refunds, Cancellations, and Chargebacks

Because our services often involve custom work, planning, labor, development time, research, design, consulting, and project management, payments are generally non-refundable once work has started, unless otherwise agreed in writing.

• Before Work Begins: If a project is canceled before any work begins, refund eligibility may be reviewed on a case-by-case basis.
• After Work Begins: Payments for completed work, time spent, consultation, research, planning, development, design, support, or third-party costs are not refundable.
• Recurring Services: Subscription, support, hosting, maintenance, or retainer services may be canceled according to the applicable service terms, but past billing periods are not refundable unless required by law.
• Third-Party Costs: Fees paid to hosting providers, software vendors, advertising platforms, domain registrars, app stores, payment processors, SMS providers, or other third parties are not refundable by SUPERCLICK LLC.
• Chargebacks: Clients agree to contact SUPERCLICK LLC first to resolve any billing concern before initiating a chargeback or payment dispute.

If a chargeback or payment dispute is filed for services already provided, SUPERCLICK LLC reserves the right to suspend services, restrict access, stop project work, recover outstanding amounts, and provide evidence of work performed to the payment processor or financial institution.

7. Intellectual Property Rights

Ownership of project materials depends on the type of work, payment status, and written agreement between the parties.

Client Materials

The Client retains ownership of materials, logos, trademarks, content, data, images, documents, and business information provided to SUPERCLICK LLC.

Custom Deliverables

Upon full payment of all outstanding invoices for a project, the Client will receive ownership rights to final custom deliverables specifically created for that project, except for pre-existing tools, reusable code, frameworks, templates, plugins, libraries, internal methods, or third-party components.

SUPERCLICK LLC Materials

SUPERCLICK LLC retains ownership of its pre-existing intellectual property, internal tools, processes, know-how, generic code, reusable components, methods, templates, and materials not created exclusively for the Client.

Portfolio Rights

Unless otherwise agreed in writing, SUPERCLICK LLC may reference completed work, project type, screenshots, client name, or general project description in its portfolio, marketing material, case studies, or website. Confidential information will not be disclosed without permission.

8. Confidentiality

SUPERCLICK LLC understands that clients may share confidential business information, technical access, project plans, customer data, internal documents, software credentials, or proprietary materials.

We agree to use reasonable care to protect confidential information and to use it only for the purpose of providing requested services. Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law.

9. Third-Party Services, Platforms, and Tools

Some projects may require third-party platforms, APIs, hosting providers, domain registrars, payment processors, app stores, advertising networks, SMS providers, CRM systems, plugins, software subscriptions, or external tools.

SUPERCLICK LLC is not responsible for outages, pricing changes, account suspensions, policy changes, approval delays, rejection decisions, security incidents, or service limitations caused by third-party providers.

The Client is responsible for reviewing and complying with the terms, policies, fees, and requirements of any third-party service used in connection with the project.

10. No Guarantee of Results

SUPERCLICK LLC will use reasonable professional efforts to provide quality services. However, we do not guarantee specific business outcomes, revenue, rankings, traffic, conversions, app approvals, advertising approvals, payment processor approvals, SMS campaign approvals, third-party platform approvals, or uninterrupted system performance unless expressly guaranteed in writing.

Results may depend on factors outside our control, including market conditions, third-party platforms, client decisions, user behavior, search engine algorithms, advertising policies, payment processor rules, app store guidelines, SMS/TCR requirements, and regulatory changes.

11. Acceptable Use

You agree not to use our website, services, deliverables, systems, or communications for any unlawful, harmful, abusive, deceptive, fraudulent, or unauthorized purpose.

• You may not request or use our services to violate laws, regulations, intellectual property rights, privacy rights, or third-party rights.
• You may not upload malicious code, viruses, malware, harmful files, or unauthorized tracking tools.
• You may not use our services for phishing, spam, fraud, impersonation, illegal data collection, or deceptive marketing.
• You may not interfere with our website, servers, systems, security features, or business operations.

12. SMS/Text Messaging Terms

SUPERCLICK LLC may send SMS/text messages only to customers, prospects, clients, and business contacts who voluntarily provide their phone number and give consent to receive SMS messages from us. Customers may opt in by submitting our website contact/support form with a phone number and optional SMS consent checkbox, by initiating an SMS conversation with us, by replying START where applicable, or by otherwise providing clear consent during customer support or service communication.

SMS messages may be used for customer support, service updates, project communication, account notifications, appointment reminders, quote follow-ups, billing notifications, and other communications related to requested services.

• Message frequency may vary depending on your inquiry, project, account, appointment, or support needs.
• Message and data rates may apply depending on your mobile carrier and service plan.
• Consent to receive SMS/text messages is not a condition of purchasing any goods or services from SUPERCLICK LLC.
• You may opt out at any time by replying STOP.
• For help, reply HELP, email us at support@superclicktech.com, or call +13074001873.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

13. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as provided" basis unless otherwise stated in a written agreement. SUPERCLICK LLC makes no warranties, express or implied, regarding uninterrupted access, error-free operation, specific results, merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that any website, application, software, CRM, integration, or digital system will be completely free of bugs, errors, downtime, vulnerabilities, or compatibility issues after delivery, especially when affected by third-party software, hosting environments, updates, plugins, APIs, or user modifications.

14. Limitation of Liability

To the maximum extent permitted by law, SUPERCLICK LLC shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of data, business interruption, reputational harm, lost opportunities, or damages caused by third-party services.

To the maximum extent permitted by law, our total liability for any claim related to services shall not exceed the amount paid by the Client to SUPERCLICK LLC for the specific service giving rise to the claim during the three months immediately preceding the event that caused the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless SUPERCLICK LLC, its owners, employees, contractors, partners, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses arising from your use of our services, your violation of these Terms, your violation of law, your content or materials, or your infringement of any third-party rights.

16. Termination and Suspension

Either party may terminate a project or service arrangement according to the applicable proposal, invoice, agreement, or written communication. If no specific termination terms apply, either party may terminate ongoing services by providing written notice.

SUPERCLICK LLC may suspend or terminate services immediately if the Client fails to pay invoices, violates these Terms, engages in unlawful activity, misuses our services, refuses required cooperation, initiates improper chargebacks, or creates legal, security, or operational risk.

Upon termination, the Client remains responsible for payment for all work completed, time spent, third-party costs incurred, and services provided up to the termination date.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with applicable United States law, without regard to conflict of law principles.

Before filing any legal claim, both parties agree to make a reasonable good-faith effort to resolve disputes through direct communication. Any unresolved dispute may be handled through the appropriate court, arbitration, mediation, or legal process as required by applicable law or written agreement.

18. Changes to These Terms

SUPERCLICK LLC may update these Terms from time to time to reflect changes in our services, business operations, legal requirements, or policies. When changes are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of our website or services after updated Terms are posted means you accept the revised Terms.

19. Contact Us

If you have questions about these Terms of Service, your project, billing, service agreement, or SMS communications, please contact us: